Privacy Policy

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Cohort Solutions LLC operates The Cohort IV ("The Cohort IV," "Cohort IV," "we," "us," or "our"). We respect your privacy and are committed to being transparent about how we collect, use, disclose, and protect information about you.

This Privacy Policy describes our privacy practices when you visit thecohortiv.com, purchase or use our products or services, schedule appointments, participate in coaching sessions, join our membership or community, communicate with us, or otherwise interact with The Cohort IV.

By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information generated through your use of our website and services, and information provided to us by service providers.

Information You Provide

Depending on how you interact with us, this may include:

• Name

• Email address

• Telephone number

• Mailing or billing address

• Company or business information

• Appointment and scheduling information

• Responses to questionnaires, assessments, surveys, forms, and worksheets

• Business goals, challenges, ideas, experience, and other information you provide in connection with coaching

• Communications you send to us

• Membership and account information

• Testimonials, reviews, or feedback you voluntarily provide

• Information provided during coaching sessions, workshops, group calls, or other interactions with The Cohort IV

Please avoid providing highly sensitive personal information unless it is reasonably necessary for us to provide the requested service.

Payment Information

When you purchase a product, membership, coaching session, or other service, payment information is processed through third-party payment processors, such as Stripe, and through platforms we use to operate our business.

Cohort IV generally does not directly receive or store your complete payment card number or other full payment credentials. Payment processors may collect and process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you use our website or online services, certain information may be collected automatically, including:

• Internet Protocol (IP) address

• Browser and device information

• Operating system

• Pages viewed

• Links clicked

• Referring and exit pages

• Dates and times of visits

• General geographic information derived from an IP address

• Website interactions and usage information

• Cookie and similar technology identifiers

We may use this information to operate our website, understand how visitors use it, improve our services, measure marketing performance, and protect against fraud or misuse.

2. How We Use Information

We may use information we collect to:

• Provide our website, coaching, memberships, digital products, workshops, and other services

• Process purchases and payments

• Schedule and manage appointments

• Deliver purchased products and services

• Create and maintain customer or member records

• Personalize coaching and recommendations

• Respond to questions and customer service requests

• Send appointment confirmations, reminders, service notices, receipts, and other transactional communications

• Communicate with members regarding programs, events, calls, and resources

• Send marketing and promotional communications where permitted

• Improve our website, products, programs, and customer experience

• Develop new products, services, training, and educational resources

• Analyze website traffic and marketing performance

• Detect and prevent fraud, misuse, or security incidents

• Maintain appropriate business, accounting, tax, and legal records

• Enforce our agreements and policies

• Comply with applicable legal obligations

3. Email and Marketing Communications

When you purchase a service, schedule an appointment, join a program, or otherwise engage with Cohort IV, we may send communications necessary to provide that service. These may include confirmations, receipts, appointment reminders, scheduling information, program information, and other transactional or administrative messages.

Where permitted by law and based on the information or consent you provide, we may also send marketing emails regarding Cohort IV products, services, events, programs, educational content, or offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message or by contacting us.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or administrative communications related to a purchase, membership, appointment, account, or other ongoing relationship with us.

4. SMS and Text Messaging

Cohort IV may offer SMS or text-message communications in the future.

If you separately provide consent to receive text messages, we may use your telephone number to send communications consistent with that consent, including appointment reminders, service communications, or marketing messages.

Consent to receive marketing text messages is not required as a condition of purchasing our products or services.

Message and data rates may apply. You may withdraw consent to receive marketing text messages according to the instructions provided with those messages.

5. Coaching and Session Recordings

Certain Cohort IV coaching sessions, workshops, meetings, or events may be recorded.

Private Business Clarity Sessions

Individual Business Clarity sessions may be recorded as part of the service provided to the participant. A recording may be made available to the participant for personal review and reference.

Cohort IV does not intend to use recordings of private Business Clarity sessions for courses, training materials, advertising, testimonials, marketing, or other promotional purposes without obtaining separate permission from the participant.

Group Coaching, Workshops, and Member Sessions

Group coaching calls, workshops, member meetings, training sessions, and similar group events may be recorded.

These recordings may be:

• Made available to Cohort IV members or program participants

• Added to a member resource or replay library

• Incorporated into educational materials

• Used in courses or training programs

• Used internally to improve Cohort IV programs and services

Because these are group environments, a participant's name, image, voice, comments, questions, or other contributions may be captured in a recording.

Participants should avoid sharing information during a recorded group session that they do not want included in the recording or potentially viewed by other authorized participants.

Where appropriate, additional notice that a session is being recorded may be provided before or during the session.

Cohort IV will not intentionally use a participant's recorded contribution as a standalone testimonial or endorsement in advertising without appropriate permission.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate our website and understand how visitors interact with it.

These technologies may be used to:

• Remember preferences

• Maintain website functionality

• Understand website traffic and usage

• Measure performance

• Improve user experience

• Analyze marketing campaigns

• Support advertising and retargeting activities where applicable

You may be able to control cookies through your browser settings or through cookie-management tools made available on our website.

Disabling certain cookies may affect the functionality of portions of our website.

7. Analytics and Advertising

We may use third-party analytics and advertising services, including services offered by platforms such as Google, Meta, or similar providers.

These providers may use cookies, pixels, or similar technologies to collect information regarding your interaction with our website and advertisements.

We may use these technologies to understand website traffic, measure advertising effectiveness, create audiences, and deliver or improve advertising.

The use of information by these third parties is governed by their respective privacy policies and terms.

Where required by applicable law, we will provide appropriate choices or obtain consent before using certain advertising or tracking technologies.

8. Our Technology and Service Providers

We use third-party service providers to operate various aspects of our business.

These may include providers that assist with:

• Website hosting and management

• Customer relationship management

• Forms and surveys

• Appointment scheduling

• Email communications

• Payment processing

• Video conferencing

• Cloud storage

• Analytics

• Advertising

• Accounting and business administration

• Customer support

• Automation and artificial intelligence tools

For example, Cohort IV currently uses HighLevel for certain website, customer relationship management, marketing, scheduling, and automation functions and Stripe for certain payment-processing functions.

These providers may process information on our behalf or pursuant to their own terms and privacy policies.

We disclose information to service providers only as reasonably necessary to operate our business, provide services, fulfill customer requests, or otherwise carry out the purposes described in this Privacy Policy.

9. Artificial Intelligence and Automation

Cohort IV may use artificial intelligence, automation, or similar technology to assist with business operations, content development, communications, analysis, customer support, program development, or other legitimate business purposes.

We seek to use such technologies responsibly and do not intentionally provide highly sensitive personal information to artificial intelligence systems unless reasonably necessary and appropriate for the applicable purpose.

Information processed through third-party artificial intelligence services may also be subject to the applicable provider's privacy and security practices.

10. When We May Disclose Information

We do not sell personal information in the ordinary meaning of selling customer information for money.

We may disclose information:

• To service providers assisting us in operating our business

• To payment processors to complete transactions

• When you direct or authorize us to do so

• To protect the rights, property, safety, or security of Cohort IV, our customers, or others

• To investigate fraud, misuse, or violations of our agreements

• To comply with a legal obligation, court order, subpoena, or lawful government request

• In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

• When otherwise permitted or required by law

We may also use or disclose aggregated or de-identified information that does not reasonably identify an individual.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services

• Maintain customer and membership relationships

• Maintain appropriate business records

• Satisfy accounting, tax, contractual, and legal obligations

• Resolve disputes

• Prevent fraud or abuse

• Enforce our agreements

• Protect legitimate business interests

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Marketing contact information may remain in our systems until you unsubscribe or request deletion, subject to information we may need to retain for legitimate legal, compliance, suppression-list, or business-record purposes.

Recordings and educational materials derived from eligible group sessions may be retained for as long as they remain useful for legitimate educational, training, membership, archival, or business purposes.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, website, or third-party platform can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials or access information associated with services you use.

13. Third-Party Websites and Services

Our website, communications, or programs may contain links to third-party websites, applications, products, or services.

We are not responsible for the privacy practices, content, security, or policies of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Your Privacy Choices and Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information regarding how personal information is used or disclosed

• Object to or restrict certain processing

• Withdraw certain previously provided consent

• Request portability of certain information

• Opt out of certain marketing communications

• Exercise rights concerning certain advertising or tracking activities

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before processing certain privacy requests, and we may retain information where required or permitted by law.

To submit a privacy request, contact us at [email protected].

15. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to Cohort IV, these rights may include requests to know, access, correct, or delete personal information and rights regarding certain uses or disclosures of personal information.

Cohort IV does not sell personal information for monetary consideration.

Certain state laws may define terms such as "sale," "sharing," or "targeted advertising" more broadly than their ordinary meanings. To the extent applicable law provides rights regarding these activities, eligible individuals may contact us at [email protected] to exercise those rights.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. International Privacy Rights

If you reside in a jurisdiction that provides additional data-protection rights, including certain jurisdictions in the European Economic Area, United Kingdom, or Canada, you may have additional rights concerning access, correction, deletion, restriction, objection, portability, or withdrawal of consent.

The availability and scope of these rights depend on applicable law and the circumstances of our processing.

If you believe such rights apply to you, contact [email protected].

17. Children's Privacy

Cohort IV's products, services, memberships, and coaching programs are intended for adults age 18 and older.

We do not knowingly solicit or collect personal information from children for participation in our products or services.

If you believe a child has provided personal information to us without appropriate authorization, please contact us at [email protected], and we will take reasonable steps to address the matter.

18. Business Transfers

If Cohort Solutions LLC or The Cohort IV is involved in a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Policy.

Material changes may also be communicated through our website, email, or other appropriate means when required or appropriate.

Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Policy to the extent permitted by law.

20. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

Cohort Solutions LLC
The Cohort IV
Email: [email protected]
Website: thecohortiv.com

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